From a Small Office in West End to a Purpose-Owned Building in Stafford
GZD's story starts further back than Brisbane. Founder Craig Theisen originally built and grew a business under the GZD name in South Africa before eventually relocating to Australia.
In November 2001, he started again from scratch in Brisbane: One technician, a small office on Melbourne Street, West End, and a clear set of values about what good IT support should look like. More than 25 years later, those values still drive everything we do.
Through the years.
GZD re-founded in Brisbane by Craig Theisen, operating from Melbourne Street, West End. From day one, the focus was practical and client-driven: keeping systems running, solving problems quickly, and becoming a reliable technology partner rather than just another IT supplier.
A lot of IT providers will fix the ticket and move on. We work differently.
We see ourselves as a genuine extension of our clients' teams:
Invested in their success, familiar with their environment, and committed for the long term.
We support over 700 active clients, with more than 300 long-term clients dating back to 2013 and earlier.
Our clients include independent pharmacies, general medical practices, Medicare centres with multiple locations, and a wide range of general businesses across Queensland and Australia.
Our clients are Fulcrum Suspensions, Franklin Blinds, Algester Medical, TerryWhite Chemmart, Discount Drug Stores and Jensens Market Supplies.
We want our clients to feel genuinely served, not just technically supported.
That means effective communication, clear responsibilities, and IT solutions that really work for them and contribute positively to their business success rather than adding complexity to it.
These are the values that guide how we work:
Whether you're a pharmacy, medical practice, or general business, GZD has the experience, people, and infrastructure to keep your technology running, and your operations moving forward.
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