Helpdesk with 1300 number operated Monday to Friday, 8:30am to 5pm, and an afterhours number.
Remote Support Software allowing for instant support on both Server and Desktops.
Onsite Technical Servicing
13 engineers based in SE Queensland all with in depth Medical Centre experience.
Priority callout for critical business issues (eg. Server Failure).
Regular Proactive Server Monitoring and Maintenance
A ‘Real’ understanding of the complexities and challenges faced in the running of Medical Centre IT Systems
Remote access for doctors, etc. via secure methods.