At GZD, we provide extensive support for practices using Compound Direct software. Our team collaborates closely with Compound Direct to deliver a comprehensive support experience. This means we not only support the software itself but also ensure seamless integration with essential devices like barcode scanners and integrated balances.
With our extensive technician experience, we also offer direct support for many Compound Direct software issues.
Our Compound Direct Support Services
Complete IT Support for Compounding Practices
We offer a full range of IT support services tailored specifically for compounding practices. From troubleshooting and maintenance to custom solutions, our experienced team ensures your systems are always running smoothly, allowing you to focus on providing excellent patient care.
Compound Direct Software Installation and Configuration
Our team specializes in the installation and configuration of Compound Direct software, ensuring it integrates seamlessly with your practice's needs. Whether you’re setting up new systems or optimizing existing ones, we provide efficient installation and configuration with minimal disruption to your operations.
Ongoing Software Maintenance and Updates
Staying up-to-date with the latest Compound Direct software updates is essential for maintaining security, functionality, and compliance. Our team handles regular software updates and maintenance, ensuring your systems are always secure and optimized for peak performance.
Data Backup and Recovery Solutions
Data integrity is crucial in the healthcare industry. We provide reliable data backup and recovery solutions to ensure that your patient records and sensitive data are secure and recoverable in the event of an emergency.
24/7 Remote and On-Site Support
Our support extends beyond office hours. With 24/7 remote and on-site support, we are always available to assist with any technical issues that may arise. Whether it’s a software issue, network problem, or hardware malfunction, you can rely on our team to provide quick, effective solutions.
Intuitive Interface: Designed with user experience in mind, ensuring easy adoption and minimal training.
Comprehensive Features: From formulation creation to batch compounding, manage all aspects of your compounding process.
Risk Management: Built-in risk assessments and safety checks to minimize errors and ensure compliance.
Integration Capabilities: Seamlessly integrates with existing systems and suppliers, enhancing workflow efficiency.
