While it is true that the Telstra Copper lines are going to be cut off eventually, the fact is this won’t happen until 18 months after your site is declared ‘ready for NBN service’. Don’t be pressured by the big providers to hastily sign an over-priced phone plan.
You have 18 months from the time your site is declared ready, to arrange an NBN connection and to work out what you are going to do with your phone lines. It is highly recommended, however, not leaving this to the last minute. You should switch over well before the disconnection date to avoid the panic and to leave enough time for installation delays and porting your number. You can check the roll out status for your address on the NBN Co rollout map.

An old phone system can really hurt your business. From the more obvious concerns such as dropped calls and a higher chance of unexpected failure, to issues that you may not have thought of.
While there has been a major rise in online bookings and web based sales as the internet becomes a major part in day to day life, traditional phone calls are still the main means of communication between clients and business’s.

When the phones are down, business can stop. A phone call may be the first point of contact between a client and a business and a poor experience here can leave a poor first impression.

An old system may no longer be able to by repaired or upgraded making the options to scale above the current number of connections impossible.

If you are reading this then chances are, your current business phone solution may have been installed some time ago and not maintained since. An un-maintained phone system can cause major interruptions to business communications and may also pose certain security issues.

Like any large commitment, getting a second opinion on a quote and solution is always a good idea. Don’t get pressured into signing a contract with an Internet Service Provider without getting a second (or third) opinion and information about what other options are available.