Once you enter the code, if you haven't joined before it will ask you to download the app, click Download App.
Step 3
The app will then show up in your downloads, once it is finished, double-click the app.
Step 4
You will then see the Application in your downloads
Step 5
5. Right-click the application and then click Open
Step 6
It will then alert that it may be malicious, click Open
Step 7
After you have clicked Open, click the Apple icon in the top-left corner, then click System Preferences.
Step 8
8. Click Privacy & Security, click the padlock in the bottom-left corner, enter in your Mac password.
Step 9
9. Go to Screen Recording and turn on GZD Helpdesk Client. Note - If GZD Helpdesk Client isn't there, click the + button at the bottom and browse to your downloads and double-click the GZDHelpdeskClient application you opened earlier.
