Medical IT Support

At GZD, we provide specialised IT support tailored for medical practices in Brisbane, ensuring your technology enhances patient care and operational efficiency.

Our comprehensive services address a range of medical IT issues, including:

Data security and compliance
Electronic health record (EHR) management
Network setup and maintenance
Telehealth solutions
Software integration and support

With GZD Medical IT Support, you can focus on delivering exceptional patient care while we handle your technology needs.

Medical Specialist and GP IT Support

GZD are a Queensland based company which specialises in the setup and support of Medical Centres throughout Australia.

We proudly serve a variety of healthcare providers, including:

GP practices
Medical specialist practices
Dentists
Pathology labs
Allied health practices
Hospitals

Why Choose Health IT Support
With GZD Brisbane

Helpdesk with 1300 number operated Monday to Friday, 8:30am to 5pm, and an afterhours number.

Remote Support Software allowing for instant support on both Server and Desktops.

Onsite Technical Servicing

Supply of IT Hardwares

13 engineers based in SE Queensland all with in depth Medical Centre experience.

Priority callout for critical business issues (eg. Server Failure).

Regular Proactive Server Monitoring and Maintenance

A ‘Real’ understanding of the complexities and challenges faced in the running of Medical Centre IT Systems

Remote access for doctors, etc. via secure methods.

Medical Practices IT Support

Our IT Support for Medical Practices and Healthcare businesses includes the integration and support of practice management software such as:

Medical IT FAQs

Why is specialised IT support essential for Australian healthcare providers?

Specialised IT support is essential for healthcare providers because we understand the time sensitivity of your issues and the details with your crucial software. Time between patients is short and needs to be used efficiently and effectively when issues arise. It’s also essential for your IT to understand the regulations set by government bodies.

How do you ensure compliance with Australian healthcare regulations?

GZD ensures that your system adheres to Government regulations at every step, we follow the Essential Eight security plan set up by the Australian Government. We also make sure your site is backed up as per Government requirements and that no patient data leaves Australia.

What are the benefits of outsourcing IT support for my medical practice?

GZD offers medical centres the support of a fully established and experienced team of technicians at a lower cost than setting up an internal IT department. We provide tried-and-tested solutions for any job, ensuring convenience for you.

What steps do you take to keep patient data secure?

GZD is dedicated to providing the highest level of security to clients. We manage a suite of advanced, responsive antivirus and cybersecurity solutions to keep your workstations safe. Your emails can be kept safe with anti-impersonation, spam and phishing filtering through our GZD Email Security service. Backups and hosted servers are protected in secure, Australian-based datacentres.

Can you assist in upgrading our current hardware for use with modern medical software?

GZD can help you plan and facilitate any upgrades or requirements necessary to use the newest versions of modern medical software.

Here's What Our Medical IT Clients Say

GZD

5.0

Based on 28 reviews

review us on

Heather Sloan

06:50 05 Jan 23

Excellent service

Matt McKinnon

01:23 15 Aug 22

Soooooo good! As per usual!

Ryan Capell

10:53 08 Nov 21

So glad we found GZD, Allan was the most down to earth technician you could come across, extremely knowledgeable with great communication skills, all advice is always relayed in an 'easy to understand' manner.Highly recommend.

Jonny Burrows

10:34 08 Nov 21

Amazing service. Allan was fantastic and sorted my network speed issue, ended up being a faulty modem. I would Highly recommend GZD.

Ryan Boden

06:32 08 Nov 21

Had a Guy name Allan help me with all my computer problems and also helped me update it and now I don’t have any problems . Great service by great people highly recommend .

Laura Patterson

11:42 01 Mar 20

Friendly helpful staff! I have dealt mainly with Allan, his level of customer service is outstanding, and he has been able to resolve most issues remotely without the need to come out. 10/10 would recommend

Stewart Cumming

05:19 09 Jul 19

The team at GZD have been providing our IT support for over 10 years now and I wouldn't consider using anyone else when it comes to this important part of our business. They are very responsive when we have a problem and if they can't fix it remotely they are here on site within the hour when it's urgent. I would highly recommed their service!