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HealthTrack

HealthTrack Support Brisbane

Supporting HealthTrack Software Customers

At GZD, we specialise in providing comprehensive support for HealthTrack — a leading clinical information system designed for specialists and hospital departments. Established in 2001, HealthTrack offers integrated solutions that streamline both clinical and administrative tasks, improving productivity and enhancing patient care.

Due to our many years of combined technician experience we also act as support for many HealthTrack software issues directly.

Give us a call if you have any concerns or questions relating to your site.

Our HealthTrack Support Services Include:

  • System Setup & Configuration

    • We take care of the installation, configuration and optimisation of HealthTrack across all your clinic’s workstations and servers. Whether you're setting up from scratch or upgrading, we ensure everything runs smoothly from day one.

  • Device Connectivity & Troubleshooting

    • We support a wide range of medical devices integrated with HealthTrack — including ECG, spirometry and imaging systems. If there's a connectivity issue, we’ll identify and resolve it promptly.

  • Fault Diagnosis & Rapid Issue Resolution

    • If HealthTrack is running slowly, showing errors or crashes, our local support team acts quickly. We diagnose issues efficiently and implement solutions to minimise downtime so you can keep seeing patients.

  • Data Backup & Security

    • We set up secure, automated backup solutions tailored to your HealthTrack environment, helping your practice meet data protection standards and regulatory compliance.

FAQs

HealthTrack is purpose-built for specialist medical practices and hospital departments. It’s widely used in fields like cardiology, weight management, and other specialties that require tailored clinical tools.
Yes. HealthTrack supports integration with a range of medical and diagnostic devices such as ECG, spirometry, and imaging systems — making it easier to centralise patient data and streamline workflows.
HealthTrack can be installed on-premises or in a private cloud environment, depending on what best suits your practice’s needs. We can help you determine the right setup.
HealthTrack uses secure, encrypted data storage and supports multiple user roles with access controls. This helps ensure your patient data stays protected and complies with Australian privacy regulations.
We offer complete technical support — covering installation, system configuration, troubleshooting, device connectivity, and ongoing system maintenance. If more complex issues arise, we also liaise directly with the HealthTrack support team on your behalf to ensure fast, effective resolution.
Yes, HealthTrack includes tools for billing, financial reporting, and integration with Medicare, helping you manage revenue efficiently and reduce admin time.

Here's What Our Clients Say

5.0
Based on 28 reviews
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Heather Sloan
06:50 05 Jan 23
Excellent service
Matt McKinnon
01:23 15 Aug 22
Soooooo good! As per usual!
Ryan Capell
10:53 08 Nov 21
So glad we found GZD, Allan was the most down to earth technician you could come across, extremely knowledgeable with great communication skills, all advice is always relayed in an 'easy to understand' manner.Highly recommend.
Jonny Burrows
10:34 08 Nov 21
Amazing service. Allan was fantastic and sorted my network speed issue, ended up being a faulty modem. I would Highly recommend GZD.
Ryan Boden
06:32 08 Nov 21
Had a Guy name Allan help me with all my computer problems and also helped me update it and now I don’t have any problems . Great service by great people highly recommend .
Laura Patterson
11:42 01 Mar 20
Friendly helpful staff! I have dealt mainly with Allan, his level of customer service is outstanding, and he has been able to resolve most issues remotely without the need to come out. 10/10 would recommend
Stewart Cumming
05:19 09 Jul 19
The team at GZD have been providing our IT support for over 10 years now and I wouldn't consider using anyone else when it comes to this important part of our business. They are very responsive when we have a problem and if they can't fix it remotely they are here on site within the hour when it's urgent. I would highly recommed their service!

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