Medtech32 Support Brisbane

Supporting Medtech32 Software Customers

GZD IT Support offers specialised support for Medtech32 users. We provide a "whole business" support experience, which includes not only the software but also the hardware and attached testing devices like ECG and Spirometry. Our team of experienced technicians can assist with software issues, remote access setup, database sharing between practices, and more.

Give us a call if you have any concerns or questions relating to your site.

Our Medtech32 Support Services Include:

Helpdesk Support: Access expert assistance for troubleshooting and resolving issues promptly.
Onsite Support: Receive professional, on-site technical support tailored to your practice's needs.
Medical Database Migration: Seamlessly migrate your practice data to Medtech32 with minimal disruption.
Cloud Hosting Solutions: Opt for secure and reliable cloud hosting for your Medtech32 system.
System Integration: Integrate Medtech32 with other healthcare systems and devices for streamlined operations.
Software Updates and Maintenance: Ensure your Medtech32 system is up-to-date with the latest features and security patches.

Why Choose GZD?

Expertise: Our team is certified and experienced in supporting Medtech32, ensuring high-quality service.
Tailored Solutions: We understand the unique needs of medical practices and provide customized IT support.
Local Support: Based in Brisbane, we offer responsive support across Australia.
Comprehensive Services: From hardware setup to software support, we provide end-to-end IT solutions for your practice.

For more information or to get started with Medtech32 support, contact us today.

Want to move your software into the cloud? GZD can offer cloud hosted solutions.

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FAQs

What is Medtech32?

Medtech32 is a comprehensive clinical and practice management software used by medical practices across Australia and New Zealand. It helps streamline patient care, appointments, billing, and clinical notes.

Can GZD assist with migrating to Medtech32 from another software?

Absolutely. GZD specializes in medical database migrations and can help you transfer your data securely and efficiently from your current system to Medtech32 with minimal downtime.

Do you offer ongoing support after setup?

Yes, we provide ongoing helpdesk and onsite support to ensure your Medtech32 system continues to run smoothly and stays up to date with the latest features and security patches.

Is your support limited to Brisbane?

While we’re based in Brisbane, we offer remote and onsite support to medical practices across Australia. Our cloud hosting and remote monitoring tools allow us to provide fast, effective service wherever you are.

Can you help with Medtech32 integrations?

Yes. We can integrate Medtech32 with a range of other medical systems and third-party tools, including pathology systems, imaging software, and Medicare billing platforms.

Do you provide training for Medtech32?

We offer basic orientation and support for new users as part of our onboarding process. For more advanced training, we can connect you with certified Medtech32 trainers or training resources.

Is Medtech32 cloud-based?

By default, Medtech32 is a server-based system. However, GZD offers cloud hosting solutions to give you the flexibility, security, and scalability of running Medtech32 in the cloud.

How quickly can you respond to support requests?

We offer rapid response times via our helpdesk and prioritize urgent medical IT issues. Depending on the severity and location, we can provide remote or onsite support, often on the same day.

Can you assist with Medtech32 updates and licensing?

Yes. GZD can manage software updates, licensing renewals, and compliance to ensure your Medtech32 environment remains secure and fully supported.

How do I get started with GZD’s Medtech32 support?

Contact us via our website or give us a call. We'll schedule a consultation to assess your needs and recommend the best support package for your practice.

Here's What Our Clients Say

GZD

5.0

Based on 28 reviews

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Heather Sloan

06:50 05 Jan 23

Excellent service

Matt McKinnon

01:23 15 Aug 22

Soooooo good! As per usual!

Ryan Capell

10:53 08 Nov 21

So glad we found GZD, Allan was the most down to earth technician you could come across, extremely knowledgeable with great communication skills, all advice is always relayed in an 'easy to understand' manner.Highly recommend.

Jonny Burrows

10:34 08 Nov 21

Amazing service. Allan was fantastic and sorted my network speed issue, ended up being a faulty modem. I would Highly recommend GZD.

Ryan Boden

06:32 08 Nov 21

Had a Guy name Allan help me with all my computer problems and also helped me update it and now I don’t have any problems . Great service by great people highly recommend .

Laura Patterson

11:42 01 Mar 20

Friendly helpful staff! I have dealt mainly with Allan, his level of customer service is outstanding, and he has been able to resolve most issues remotely without the need to come out. 10/10 would recommend

Stewart Cumming

05:19 09 Jul 19

The team at GZD have been providing our IT support for over 10 years now and I wouldn't consider using anyone else when it comes to this important part of our business. They are very responsive when we have a problem and if they can't fix it remotely they are here on site within the hour when it's urgent. I would highly recommed their service!