ZedMed Support Brisbane

Supporting ZedMed Software Customers

GZD support many Practice’s using ZedMed Software. We work closely with ZedMed to provide a “whole business” support experience. This means we not only support the hardware that runs the software, but also most attached testing devices such as ECG and Spirometry.

Due to our many years of combined technician experience we also act as support for many ZedMed software issues directly.

Give us a call if you have any concerns or questions relating to your site.

Complete Zedmed Support Services

Setup & Deployment
Launch Zedmed with confidence. We provide full system setup, including server installation, user configuration, and tailored system preferences aligned with your clinic’s workflows.
Zedmed Cloud Hosting
Move Zedmed to the cloud with GZD’s secure hosting solutions. Enjoy fast access, encrypted backups, and peace of mind with real-time monitoring and Australian-based servers.
Zedmed Upgrades & Maintenance
Keep your software current and compliant with regular updates and patching. We handle everything behind the scenes so you can focus on patient care.
Data Migration & System Transition
Switching from a different medical software platform? GZD ensures a secure and accurate data migration process into Zedmed, preserving all patient, billing, and clinical data.
Troubleshooting & Technical Support
Our helpdesk provides expert remote and onsite support to diagnose and fix Zedmed issues — from minor glitches to system-wide errors.
Third-Party Integrations
Enhance your clinic's efficiency by integrating Zedmed with imaging platforms, pathology services, Medicare billing, and secure messaging tools.

Why Medical Practices Trust GZD with Zedmed

Industry-Specific Expertise
Our technicians understand the unique IT needs of healthcare providers — from RACGP compliance to Medicare integration.
Fast, Local Support
Based in Brisbane and servicing clinics across Australia, we offer quick response times and personalised support.
One-Stop IT Partner
From Zedmed hosting and backup to network security and hardware procurement, we offer full-service IT solutions under one roof.
Proactive Monitoring & Preventative Care
We don’t just wait for problems — we actively monitor your system to identify and resolve issues before they impact your clinic.

Want to move your software into the cloud? GZD can offer cloud hosted solutions.

See More Here

FAQs

Can GZD help migrate our clinic from another system to Zedmed?

Yes. GZD offers secure and seamless data migration from other medical software platforms to Zedmed. We ensure patient records, appointments, billing data, and clinical notes are safely transferred with minimal disruption to your practice.

Is it possible to run Zedmed in the cloud with GZD?

Absolutely. We provide secure, Australian-based cloud hosting for Zedmed. This allows you to access your system remotely, improve reliability, and ensure encrypted data backups — all managed by our expert team.

What kind of ongoing support does GZD offer for Zedmed?

We provide both remote and onsite technical support, regular software updates, system monitoring, and integration assistance. Whether you need helpdesk support or long-term IT management, we’ve got you covered.

Here's What Our Clients Say

GZD

5.0

Based on 28 reviews

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Heather Sloan

06:50 05 Jan 23

Excellent service

Matt McKinnon

01:23 15 Aug 22

Soooooo good! As per usual!

Ryan Capell

10:53 08 Nov 21

So glad we found GZD, Allan was the most down to earth technician you could come across, extremely knowledgeable with great communication skills, all advice is always relayed in an 'easy to understand' manner.Highly recommend.

Jonny Burrows

10:34 08 Nov 21

Amazing service. Allan was fantastic and sorted my network speed issue, ended up being a faulty modem. I would Highly recommend GZD.

Ryan Boden

06:32 08 Nov 21

Had a Guy name Allan help me with all my computer problems and also helped me update it and now I don’t have any problems . Great service by great people highly recommend .

Laura Patterson

11:42 01 Mar 20

Friendly helpful staff! I have dealt mainly with Allan, his level of customer service is outstanding, and he has been able to resolve most issues remotely without the need to come out. 10/10 would recommend

Stewart Cumming

05:19 09 Jul 19

The team at GZD have been providing our IT support for over 10 years now and I wouldn't consider using anyone else when it comes to this important part of our business. They are very responsive when we have a problem and if they can't fix it remotely they are here on site within the hour when it's urgent. I would highly recommed their service!