GZD are now offering, NBN ready, cloud hosted PBX solutions

Simple Billing | Competitive Rates | Advanced Features

GZD are now offering, NBN ready, cloud hosted PBX solutions

Simple Billing

Competitive Rates

Advanced Features

Get a second opinion!

You do not have to have your phones with the same supplier as your internet connection. Many businesses are being tricked into over paying for subpar solutions on long contract terms.

Get a second opinion!

You do not have to have your phones with the same supplier as your internet connection. Many businesses are being tricked into over paying for subpar solutions on long contract terms.

GZD Hosted PBX Features:

Have you checked when the copper lines will be switched off in your area?

While it is true that the Telstra Copper lines are going to be cut off eventually, the fact is this won’t happen until 18 months after your site is declared ‘ready for NBN service’. Don’t be pressured by the big providers to hastily sign an over-priced phone plan.

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You have 18 months from the time your site is declared ready, to arrange an NBN connection and to work out what you are going to do with your phone lines. It is highly recommended, however, not leaving this to the last minute. You should switch over well before the disconnection date to avoid the panic and to leave enough time for installation delays and porting your number. You can check the roll out status for your address on the NBN Co rollout map.

What is the age of your current phone equipment?

An old phone system can really hurt your business. From the more obvious concerns such as dropped calls and a higher chance of unexpected failure, to issues that you may not have thought of.

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While there has been a major rise in online bookings and web based sales as the internet becomes a major part in day to day life, traditional phone calls are still the main means of communication between clients and business’s.

When the phones are down, business can stop. A phone call may be the first point of contact between a client and a business and a poor experience here can leave a poor first impression.

An old system may no longer be able to by repaired or upgraded making the options to scale above the current number of connections impossible.

If you are reading this then chances are, your current business phone solution may have been installed some time ago and not maintained since. An un-maintained phone system can cause major interruptions to business communications and may also pose certain security issues.

Do you have concerns about a quote from your ISP?

Like any large commitment, getting a second opinion on a quote and solution is always a good idea. Don’t get pressured into signing a contract with an Internet Service Provider without getting a second (or third) opinion and information about what other options are available.

FAQ’s

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Unlimited Call Plans Available
Get standard monthly bills without surprises. GZD Hosted PBX offer plans with unlimited calls included. Get in touch with us today to check that this solution is suitable for you.
NBN ready
GZD Hosted PBX relies on a stable and consistent internet connection. Give GZD a call on 1300 739 732 and ask if your internet connection will be suitable for GZD Hosted PBX VOIP phone solutions.
3-way Calling
Standard conference call options are built into the GZD Hosted PBX system as standard.
Call Forwarding to Mobile
GZD Hosted PBX, using 3CX, gives total freedom to the user, by enhancing mobility and allowing staff to work remotely.
3CX Phone System includes a web-based user portal that gives extension users complete mobility and independence.

Call forwarding rules can be created based on time received, caller ID and type of call. For example, calls outside their own working hours can be routed to voice mail or to the app on a mobile phone.
This way, crucial calls are never missed, and there is no need to give out personal mobile numbers when out of the office.

Keep your business identity
Call forwarding rules can be created based on time received, caller ID and type of call. For example, calls outside their own working hours can be routed to voice mail or to the app on a mobile phone.
This way, crucial calls are never missed, and there is no need to give out personal mobile numbers when out of the office.

GZD Hosted PBX, using 3CX, is the only IP PBX to include a free Windows softphone, and free VoIP phone apps for iPhone and Android that can be used in or out of the office.
3CX Phone for Windows, iPhone and Android and traditional hardware phones can be used at the same time using the same credentials.

For example, the hardware phone can be used when at the office, but when at home or on the road it is very easy to switch to the soft phone and remain connected to the company’s phone system.

Anti-hacking
Enterprise level firewall and anti-hacking technologies are in-place to protect your GZD Hosted cloud PBX from malicious attacks.
Additionally, at the clients request, calls to 1900 or 13 premium numbers can be blocked to prevent unexpected extra billing charges.
Easily Scalable
Unlike phone appliances installed in the work place, 3CX can scale to an almost unlimited capacity. This is because it leverages modern server hardware. Managed on the Cloud with GZD.
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Very Competitive Rates
Move to 3CX Phone System – an open standard cloud-based IP PBX that provides superior features and flexibility at a far lower cost.

  • Evolve your communications by allowing employees to hot desk anywhere in the office.
  • Enable tele-working by allowing employees to take their extension with them wherever they go.
  • VoIP providers and bridging your offices for free inter-office calls.

3CX VOIP Phone System completely replaces a hardware PBX without the need for additional phone wiring. The 3CX Phone System web-based management console makes it easy to configure, eliminating the need for expensive maintenance.

Further savings come from connecting other sites offices with 3CX’ Bridges, so that all inter office calls are setup as internal calls and therefore free. Also, integration of remote workers is easy with 3CX IOS, Android and Windows app.

Port your existing number
Your existing number can be ported to your new GZD Hosted PBX phone system. This eliminates the need to print new stationary, update contacts and potentially lose calls in the migration stages.
Caller ID
Keep traditional caller ID on inbound calls. Go one step further and use the included central phone book to sync client names to all connected phones and display them across all connected devices, apps and soft phones.
Voicemail to Email
Receive voicemail as an audio file received to your registered email account. Additionally you can playback voicemail messages directly from your connected device.
Completely cloud based
GZD have partnered with 3CX to provide cloud hosted PBX phone systems. 3CX is an open standard, software based IP phone system that works in the cloud environment. It is a complete unified communication solution that includes web conferencing presence, softphones, smartphone apps and more – without the cost and managed by GZD.
Enterprise level firewall protection
Enterprise level firewall and anti-hacking technologies are in-place to protect your cloud hosted PBX from malicious attacks.
Additionally, at the client’s request, calls to 1900 or 13 premium numbers can be blocked to prevent unexpected extra billing charges.
User-friendly
Easy to understand, simple phone handsets and applications that will not require specialised training for staff to understand the base functionality of the system.
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Low up front costs
3CX Phone System on the cloud is much cheaper than a traditional phone system. The initial purchase cost and the expansion cost are both much lower compared other phone systems.

Unlike appliances, 3CX can scale to an almost unlimited capacity because it leverages modern server hardware.
Managed on the Cloud with GZD.

Further savings come from connecting other sites offices with 3CX’ Bridges, so that all inter office calls are setup as internal calls and therefore free. Also, integration of remote workers is easy with 3CX IOS, Android and Windows app.

3CX Phone System includes enterprise -level features as standard.
Businesses do not need to pay extra for advanced features or add-ons, as these are incorporated in the software: digital receptionist, paging/ intercom, integrated voice mail, central phone book and more.

HD call quality
Modern digital audio codecs allow for high quality audio while using very little bandwidth.
Call Waiting
Advanced call routes can be configured to control what action should be taken to handle multiple calls to a single extension. Some of the options are:

  • Go to voice mail
  • Direct to another extension when busy
  • Wait on hold until the line is available

All these options are configurable and can be also be used in conjunction with one another if required.

Music On Hold
Music on hold is a standard feature for GZD Hosted PBX. Music on hold can be updated through the client portal at any time by simply uploading a new audio file.
Because this is easily self-manageable, this is another way that you will lower your ongoing maintenance costs.
Answer office calls on mobile
Break free from the office desk. Incoming calls can be automatically routed to mobile app, desktop phone and softphone at the same time. This means you do not need to advertise a mobile number for the business, you can have the one number regardless of where in the world you are located.
Softphone option to reduce handset requirements
Lower your upfront costs even further by installing the free software version of the phone (referred to as ‘softphone’).
Softphone software is available on Windows and Mac or as a mobile phone app from the Apple Store and Google Play.
Eliminate maintenance costs
All options and settings are configurable from the client web console. This eliminates the need for onsite technical assistance where only simple changes are required (such as call routing, voicemail options, music on hold etc.)

All traffic is internet based, this lowers the chances of ‘accidental downtime’ caused by events out of business control (workers accidentally cutting lines, major service outages by the provider). If the sites main internet connection is interrupted, failover options can be configured, or simply switch to the mobile application and use 4G for continuity.

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Increase mobility
Break free from the office desk. Incoming calls can be automatically routed to mobile app, desktop phone and softphone at the same time. This means you do not need to advertise a mobile number for the business, you can have the one number regardless of where in the world you are located.
Personalised Voicemail
Each extension can have its own personalised voicemail message recorded. This personalises the client experience for those times that the business is not available.
Transfers
Easily and seamlessly transfer calls from the office to remote users, or even between sites. This makes the customer experience seamless.

With 3CX Phone System, employees can easily see the presence of other users and avoid making or transferring calls unnecessarily, or sending an inbound call to voicemail unnecessarily.
Presence is displayed in any standards-based IP phone, as well as in the 3CX My Phone user portal.

Call Queue
Inbound calls can be queued until the destination extension becomes available. Further more advanced call routes can be configured to control what action should be taken to handle multiple calls to a single extension. This can either be an immediate action, or delayed for a certain amount of time, some of the options are:

  • Go to voice mail
  • Direct to another extension when busy
  • Wait on hold until the line is available.

All these options are configurable and can be also be used in conjunction with one another if required.

Built in redundancy
All traffic is internet based, this lowers the chances of ‘accidental downtime’ caused by events out of business control (workers accidentally cutting lines, major service outages by the provider). If the sites main internet connection is interrupted, failover options can be configured, or simply switch to the mobile application and use 4G for continuity until the main business internet connection comes back online.
IT and phone support from the same supplier
GZD Pty Ltd has been providing Business IT support, specialising in Pharmacy, Medical and General Business since 2001.
With our new GZD Hosted PBX offering we can now support both your general IT requirements and your phone system.
Online portal
The online portal gives users access to control their extension. Edit contacts, Chat, make phone calls, check phone history and voice-mail. Schedule Conference Calls and web meetings. Set up Call forwarding and record custom greeting messages (away message, Do Not Disturb message, Lunch Message, etc.)

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