VoIP Phone Solutions
Our VoIP phone solutions enable our clients to make and receive calls over the internet, eliminating the need for traditional phone lines. VoIP phone solutions are a cost-effective alternative to traditional phone systems and offer advanced features such as voicemail, call forwarding, and conference calling.
How we helped our client: A major medical centre with multiple branches previously managed separate phone systems for each location. We were able to integrate all sites into a single 3CX VoIP system, they reduced operational costs while ensuring a seamless workflow. Now, staff can transfer calls between locations instantly, improving patient communication and streamlining internal processes.
Cloud-based Phone Solutions
Our cloud-based phone solutions offer our clients flexibility and scalability. Our clients can easily add or remove phone lines as their business needs change. Cloud-based phone solutions are also highly reliable and secure, ensuring that our clients' communications are always protected.
How we helped our client: One of our medical clients relied on an on-site phone system, which became a risk when their internet went down—leaving staff unable to make or receive calls. By moving to our cloud-based phone solution, hosted in our secure data centre, they eliminated the need for costly on-site servers and reduced infrastructure complexity. Even during an outage, calls can be rerouted seamlessly, ensuring uninterrupted communication with patients. Plus, they now benefit from enterprise-grade security, reliability, and the flexibility to scale as their practice grows.
PBX Phone Solutions
Our PBX phone solutions offer our clients advanced features such as auto-attendant, call routing, and call recording. PBX phone solutions are highly customisable, allowing our clients to tailor their phone system to meet their unique needs.
How we helped our client: A client in the apartment and hotel industry previously managed multiple disconnected phone systems across their locations, creating inefficiencies in guest communication. They also needed seamless integration with their offshore support team and partner business to handle bookings and guest inquiries. We implemented a cloud-based PBX system that unified their entire operation, enabling call transfers between locations, seamless coordination with offshore staff, and call recording for quality assurance. Now, they have a streamlined, scalable phone system that improves guest service and operational efficiency.
Mobile Phone Solutions
Our mobile phone solutions enable our clients to stay connected with their clients and stakeholders while on the go. Our mobile phone solutions offer advanced features such as mobile app integration and call forwarding, ensuring that our clients never miss an important call.
How we helped our client: A client in the emergency rescue services sector faced challenges with their team relying on personal mobile numbers for operations, leading to a lack of call oversight and consistency. We implemented a 3CX cloud-based system, enabling staff to use their personal mobiles while seamlessly connecting to the business system through an app. This allowed them to make and receive calls from the official business line while ensuring all call recordings, logs, and communication data remained transparent and accessible.
At GZD, we are committed to providing our clients with phone solutions that are reliable, secure, and cost-effective. Our team of phone experts has years of experience in developing customised solutions that accurately reflect our clients' needs. Contact us today to learn more about our phone solutions and how we can help your organisation stay connected.
