GZD Logo
gzdLogo
Contact

Phone Systems Brisbane

Business Phone Systems & Phone Solutions

Welcome to GZD, your trusted provider of phone systems & phone solutions for businesses of all sizes!

We understand that in today's fast-paced business environment, it's essential to have reliable and secure communication solutions and a scalable phone system that can help you stay connected with your clients and stakeholders.

Our Office Phone Systems

3CX phone system

  • Enterprise phone system that can be built on-premises or in the cloud.
  • Easy to use and set up at an affordable price for businesses.

We are a gold partner with 3CX and specialise in set up and management. We often pair the 3CX phone system with Yealink Phones for seamless professional communication.

MS Teams Phone Calling

  • Cloud based phone system solutions.
  • Microsoft Teams Phone allows for seamless communication and collaborations between teams.
  • Integrated into the Microsoft 365 workspace.

On-premise phone systems

Our on-premise phone systems provide businesses with a reliable and customisable solution for managing their phone communications. With our on-premise phone systems, you can enjoy advanced features like call routing, auto-attendants, and voicemail, as well as the ability to integrate with other communication tools like email and instant messaging.

3CX applies here.

Cloud-based phone systems

Our cloud-based phone systems provide businesses with a flexible and scalable solution for managing their phone communications. With our cloud-based phone systems, you can easily add or remove users as needed, scale your resources up or down as demand changes, and enjoy advanced features like call analytics and call recording.

3CX applies here & MS Teams applies here (with Microsoft 365 solution/integration)

Hybrid phone systems

And for businesses that require the best of both worlds, our hybrid phone systems provide the perfect solution. With our hybrid phone systems, you can enjoy the flexibility and scalability of a cloud-based phone system while still retaining the reliability and customisation options of an on-premise system.

Talk to us to find out if a hybrid phone system solution is right for you!

Find the phone system that's right for your business

At GZD, we're committed to providing our customers with the best possible phone system solutions and support. Whether you're a small business owner or a large enterprise, we've got everything you need to stay connected and productive. So why wait?

Contact us today to learn more about our phone system solutions and find the solution that's right for your business! We're based in Brisbane and offer our business phone systems Australia-wide.

Phone Solutions

At GZD, we understand that communication is key to the success of any business. As such, we offer phone solutions that are reliable, secure, and cost-effective.

Our phone solutions are designed to meet the needs of organisations of all sizes, from small businesses to large corporations.

Our business phone solutions include:

 

Phone SolutionBenefits
VolP Phone Solutions
  • Calls over the internet
  • Cost-effective
  • Advanced features, eg. voicemail, call forwarding, conference calling
Cloud-based Phone Solutions
  • Flexible and scalable
  • Secure communication
PBX Phone Solutions
  • Advanced features, eg. auto-attendant, call routing & recording
  • Customisable solution
Mobile Phone Solutions
  • Mobile communication on the go
  • Advanced features eg. mobile app integration, call forwarding

VoIP Phone Solutions

Our VoIP phone solutions enable our clients to make and receive calls over the internet, eliminating the need for traditional phone lines. VoIP phone solutions are a cost-effective alternative to traditional phone systems and offer advanced features such as voicemail, call forwarding, and conference calling.

How we helped our client: A major medical centre with multiple branches previously managed separate phone systems for each location. We were able to integrate all sites into a single 3CX VoIP system, they reduced operational costs while ensuring a seamless workflow. Now, staff can transfer calls between locations instantly, improving patient communication and streamlining internal processes.

Cloud-based Phone Solutions

Our cloud-based phone solutions offer our clients flexibility and scalability. Our clients can easily add or remove phone lines as their business needs change. Cloud-based phone solutions are also highly reliable and secure, ensuring that our clients' communications are always protected.

How we helped our client: One of our medical clients relied on an on-site phone system, which became a risk when their internet went down—leaving staff unable to make or receive calls. By moving to our cloud-based phone solution, hosted in our secure data centre, they eliminated the need for costly on-site servers and reduced infrastructure complexity. Even during an outage, calls can be rerouted seamlessly, ensuring uninterrupted communication with patients. Plus, they now benefit from enterprise-grade security, reliability, and the flexibility to scale as their practice grows.

PBX Phone Solutions

Our PBX phone solutions offer our clients advanced features such as auto-attendant, call routing, and call recording. PBX phone solutions are highly customisable, allowing our clients to tailor their phone system to meet their unique needs.

How we helped our client: A client in the apartment and hotel industry previously managed multiple disconnected phone systems across their locations, creating inefficiencies in guest communication. They also needed seamless integration with their offshore support team and partner business to handle bookings and guest inquiries. We implemented a cloud-based PBX system that unified their entire operation, enabling call transfers between locations, seamless coordination with offshore staff, and call recording for quality assurance. Now, they have a streamlined, scalable phone system that improves guest service and operational efficiency.

Mobile Phone Solutions

Our mobile phone solutions enable our clients to stay connected with their clients and stakeholders while on the go. Our mobile phone solutions offer advanced features such as mobile app integration and call forwarding, ensuring that our clients never miss an important call.

How we helped our client: A client in the emergency rescue services sector faced challenges with their team relying on personal mobile numbers for operations, leading to a lack of call oversight and consistency. We implemented a 3CX cloud-based system, enabling staff to use their personal mobiles while seamlessly connecting to the business system through an app. This allowed them to make and receive calls from the official business line while ensuring all call recordings, logs, and communication data remained transparent and accessible.

At GZD, we are committed to providing our clients with phone solutions that are reliable, secure, and cost-effective. Our team of phone experts has years of experience in developing customised solutions that accurately reflect our clients' needs. Contact us today to learn more about our phone solutions and how we can help your organisation stay connected.

FAQs

Prices for business phone systems can vary widely. However, with a cloud-hosted PBX, there isn't a significant upfront payment. This makes it a cost-effective option for many businesses.
At GZD we understand the need for a good telephone experience for our customers.
VoIP phone systems can enhance customer service by providing clearer calls with high-quality voice communication, reducing wait times through efficient call routing, and allowing agents to work remotely for continuous service. It also provides greater visibility of wait times for your customers.
In this day and age, working remotely is the new normal. Both Microsoft Teams and 3CX are excellent phone solutions. Microsoft Teams offers seamless integration with Office 365, high-quality video conferencing, and robust collaboration tools, making it ideal for maintaining productivity and communication.

On the other hand, 3CX provides flexibility with its mobile apps, web client, and free video conferencing, ensuring your team stays connected and efficient from anywhere.
Speak to one of our technicians who can identify the right choice for your company.
The beauty of working with VoIP systems, especially cloud-based ones, is that you only need your mobile phone or your computer. There is no need for physical handsets if you do not want them. Just have a stable internet service and you're good to go.
For businesses with a receptionist, both 3CX and Teams Calling are excellent phone system options. 

3CX offers features like call queuing, automated attendants, and easy integration with CRM systems, making it efficient for handling high call volumes. 

Teams Calling, integrated with Microsoft Teams, provides seamless communication, video conferencing, and collaboration tools, ensuring your receptionist can manage calls and coordinate with the team effectively

Speak to one of our technicians who can identify the right choice for your company!
GZD offers a scalable solution that allows you to add or remove Simultaneous Calls (Lines) as needed without significant hassle. This is all managed by our team and can be completed within 15 minutes.

Here's What Our Clients Say

5.0
Based on 28 reviews
powered by Google
Heather Sloan
06:50 05 Jan 23
Excellent service
Matt McKinnon
01:23 15 Aug 22
Soooooo good! As per usual!
Ryan Capell
10:53 08 Nov 21
So glad we found GZD, Allan was the most down to earth technician you could come across, extremely knowledgeable with great communication skills, all advice is always relayed in an 'easy to understand' manner.Highly recommend.
Jonny Burrows
10:34 08 Nov 21
Amazing service. Allan was fantastic and sorted my network speed issue, ended up being a faulty modem. I would Highly recommend GZD.
Ryan Boden
06:32 08 Nov 21
Had a Guy name Allan help me with all my computer problems and also helped me update it and now I don’t have any problems . Great service by great people highly recommend .
Laura Patterson
11:42 01 Mar 20
Friendly helpful staff! I have dealt mainly with Allan, his level of customer service is outstanding, and he has been able to resolve most issues remotely without the need to come out. 10/10 would recommend
Stewart Cumming
05:19 09 Jul 19
The team at GZD have been providing our IT support for over 10 years now and I wouldn't consider using anyone else when it comes to this important part of our business. They are very responsive when we have a problem and if they can't fix it remotely they are here on site within the hour when it's urgent. I would highly recommed their service!
js_loader

GZD In Brisbane

GZD Logo
GZD HelpDesk and Support
SUPPORT
Contact Us
Call Us
Copyright © 2025 GZD, All Rights Reserved. 
Mac OS Connect 
crosschevron-downcross-circle